Shipping policy
Processing time Orders are processed within [1-3] business days, excluding weekends and holidays.
Shipping rates and delivery estimates
| Region | Estimated Delivery | Cost |
|---|---|---|
| [Domestic] | [3-7 business days] | [Flat rate / Free over $300] |
| [International] | [7-15 business days] | [Calculated at checkout] |
Order tracking Once your order ships, you'll receive a confirmation email with tracking information. You can also check status via the "Track Your Order" page on heatfits.com.
Customs and duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These are the responsibility of the customer and are not included in your order total.
Lost or stolen packages HeatFits is not responsible for packages marked as delivered by the carrier but reported lost or stolen. Contact the carrier directly, or reach out to us at Heatfitsinfo@gmail.com and we'll help however we can.
Address errors Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but reach out immediately if you notice an error and we'll try to intervene before the order ships.